Your account, privacy, and data

A quick overview of how your information is handled when you contact support.

What we collect

When you open a ticket we store what you send us: your name (optional), your email address, and the contents of your message. If you contact us from inside a product, we may also record basic page context to help us reproduce the issue.

How we use it

Your information is used to answer your request and follow up with you. Replies go to the email address on the ticket. We don’t sell your data.

Signing in

You don’t need an account to get help - the contact form is open to everyone. Signing in simply lets you see your ticket history in one place.

Requests about your data

If you’d like a copy of the information associated with your tickets, or you’d like it removed, send us a message and we’ll take care of it.